There are two options:

·         The PM creates the TRACE account, refer to Project Staff Management for details.

·         The account is requested at TRACEHelp as specify bellow.

The request must be sent to TRACEHelp (at) windriver.com.

The request must come from the manager of the project where the user will have access

The request must specify the following information:

●      User First Name and the Last Name

●      User email

●      User organization (if other than Wind River)

●      Project name in TRACE where the user will be added in staff

●      User role in project

●      Start and end dates of the account for customers (if they are available)